FAQ

Delivery options

We ship worldwide with Colissimo.

Pick-up in store : Free (the same day if ordered before 12am, otherwise the next day.)
Coursier Paris : 15€ (the same day if ordered before 12am, otherwise the next day.)
Colissimo France : 6€ (2/3 days) Free shipping from 60€
Colissimo Europe : 15€ (7/8 days)
Colissimo Monde : 20€ (18 days)

Warning! For deliveries outside mainland France, administration and/or customs charges may be applied by the courier. These charges are the buyer’s responsibility.

The buyer is also responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of the Schengen Area) the buyer is responsible for abiding by their country’s laws, regulations, and restrictions. If product is seized and destroyed by customs, we will NOT be responsible for the losses, product, or shipping refunds.

Information about in-store pick-up

When ordering, you can choose the free in-store pick-up option. Our boutique-workshop is located in the 11th district of Paris. If you order before 12am, you can come to collect your order the same day.

Atelier A Paris chez Antoinette Poisson is open from 11h-19h (Tuesday to Friday) and from 12h-19h (Saturday) to  :
12 rue Saint-Sabin
75011 PARIS
T+33 (0)1 77 17 13 11

Information about express delivery in Paris

When ordering, you can choose to be delivered by courier in Paris. To be delivered the same day, you must order before 12am. After, we will deliver the next day. Upon receipt of the order, we will plan with you a time slot for delivery.