FAQ

Delivery options

We ship worldwide with Colissimo. The prices displayed correspond to the minimum price.
Shipping costs are calculated based on the weight and volume of the package.

Colissimo France : 7,70€ (2/3 days) Free shipping from 60€
Colissimo Europe : 15€ (7/8 days) (7/8 days)
Colissimo United-Kingdom : 21€
Colissimo Monde : 40€ (18 days)
Indicative prices according to fuel price fluctuation.

For deliveries outside mainland France, administration and/or customs charges may be applied. Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges are the buyer’s responsability. We suggest to check with your country’s customs office to determine if there will be additionnal costs.

The buyer is also responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of the Schengen Area) the buyer is responsible for abiding by their country’s laws, regulations, and restrictions. If product is seized and destroyed by customs, we will NOT be responsible for the losses, product, or shipping refunds.

Information about in-store pick-up

When ordering, you can choose the free in-store pick-up option.

Depending on the product ordered, the order may be processed between the day of the order and up to 72 hours.

A Paris chez Antoinette Poisson
12 rue Saint-Sabin
75011 PARIS
T+33 (0)1 77 17 13 11

Wenesday to Saturday
1p.m till 7p.m